To update your CAGE code information in SAM, first log into your SAM.gov account and navigate to the entity registration section. Select your entity record, then choose “Update Entity” to edit business details such as address, contact information, or ownership changes. Verify all information carefully before submission, as DLA approval is required for changes. For validation errors, contact the DLA CAGE Code office at 1-877-352-2255. The remainder of this guide offers detailed troubleshooting solutions and compliance maintenance strategies.
Understanding CAGE Codes and SAM Registration Requirements
Maneuvering the federal contracting landscape requires familiarity with specific identification systems, particularly the Commercial and Government Entity (CAGE) code. This five-character alphanumeric identifier, assigned by the Defense Logistics Agency (DLA), serves as a vital element in government procurement processes.
The CAGE code importance cannot be overstated for businesses seeking federal contracts. These codes streamline procurement by uniquely identifying suppliers in government systems, supporting contract compliance, and facilitating efficient tracking of goods and services providers. Since 2014, CAGE codes have been mandatory for all federal government contractors. For international organizations working with NATO, a NATO Commercial and Government Entity (NCAGE) Code is required.
CAGE codes are foundational identifiers that enable efficient supplier management within the complex federal procurement ecosystem.
The SAM registration process mandates that all contractors obtain and maintain a CAGE code. The application timeline typically includes several waiting periods as the DLA processes and validates your information. When registering in the System for Award Management (SAM), suppliers must include their CAGE code as part of their entity identification. This registration requires annual renewal to guarantee compliance with Federal Acquisition Regulation guidelines.
Contractors must verify their CAGE code information regularly, as accuracy directly impacts contract eligibility and reduces the risk of procurement discrepancies.
Step-by-Step Process for Updating Your CAGE Code Information
Steering through the CAGE code update process requires careful attention to detail and a methodical approach.
To begin, users must access their SAM account by logging in with valid credentials through the official SAM.gov portal.
Once logged in, navigate to the entity registration section where CAGE code information is stored. Locate the specific CAGE code details that need modification within the profile.
The system allows users to edit business information, including address changes, contact updates, or ownership modifications that affect CAGE code validity.
When making changes, verify all fields are completed accurately, as errors can delay the SAM registration process. Remember that the DLA approval is required for CAGE code changes, as the Defense Logistics Agency oversees the assignment and maintenance of these codes.
After inputting all necessary updates, review the information carefully before submission. If you encounter validation issues with your CAGE code, you can contact the support team at dlacontactcenter@dla.mil for resolution assistance.
The system will process the CAGE code updates and may require validation before finalizing changes.
Following submission, users should verify that updates appear correctly in their SAM profile, confirming successful completion of the process.
For additional guidance, consult the Standard Operating Procedures document updated in October 2016 that provides comprehensive registration instructions.
Troubleshooting Common Issues and Support Resources
Users often encounter challenges when updating CAGE code information in SAM, requiring practical troubleshooting approaches to resolve issues efficiently. When faced with validation errors, entities should first contact the DLA CAGE Code office at 1-877-352-2255 to identify specific discrepancies.
Common issues include mismatched entity details or database conflicts due to shared addresses.
Support resources available to resolve issues include:
- SAM.gov help desk through the FSD portal for technical problems
- DLA CAGE Code Program hotline for addressing validation disputes
- USBRI helpline (1-888-646-9998) for scam detection and verification assistance
Maintaining synchronized data across platforms prevents complications. Entities should verify sender domains (using only .gov or .mil addresses) before responding to communications about CAGE codes.
Regular monitoring through official SAM.gov channels, not email solicitations, guarantees compliance while avoiding third-party risks and potential fraud.
Understanding the SAM registration process thoroughly is crucial for businesses seeking successful government contracting opportunities.
Frequently Asked Questions
Do CAGE Code Updates Affect Current Contract Eligibility?
CAGE code updates directly impact contract eligibility concerns.
When a company’s CAGE code information becomes outdated or invalid, it can jeopardize existing government contracts. Federal agencies rely on accurate CAGE data to verify contractor legitimacy and compliance status.
Organizations that fail to maintain current CAGE information in SAM risk contract delays, payment issues, or even suspension from ongoing projects.
Prompt updates guarantee continuous eligibility for government work and prevent disruptions to contractual relationships already in place.
Can Multiple CAGE Codes Be Linked to One Entity?
Yes, multiple CAGE codes can be linked to one entity. Organizations with separate business units or multiple physical locations can maintain distinct CAGE codes for each.
This entity management approach allows companies to operate different facilities under the same parent organization while maintaining location-specific identifications. Each CAGE code corresponds to a unique combination of legal entity and physical address, enabling more precise tracking for government contracting purposes.
Companies must manage these multiple codes independently regarding updates and renewals.
How Quickly Are CAGE Code Updates Reflected in Government Systems?
CAGE code update timing varies across government systems. Initial processing takes about 3 business days, but complete system integration may extend to 10 business days.
After DLA processes the updates, synchronization with SAM.gov and other systems follows a sequential workflow. Documentation accuracy directly impacts processing speed.
System refresh cycles mean changes aren’t immediately visible across all platforms. Contractors should plan for potential delays when scheduling work dependent on updated CAGE code information.
Are There Fees Associated With Updating CAGE Code Information?
There are no fees associated with updating CAGE code information in SAM.gov. The entire updating process is completely free for all entities.
While third-party services may charge assistance fees, direct updates through the official SAM.gov portal incur no costs. This applies to both initial registration and annual renewal requirements.
International entities must obtain NCAGE codes separately, but the SAM-specific portion of updating CAGE information remains free of charge for all organizations.
Can a Deactivated CAGE Code Be Reinstated?
Yes, a deactivated CAGE code can be reinstated.
The CAGE code reinstatement process typically involves updating the entity’s SAM.gov registration with current business information. Companies must provide accurate UEI, TIN, address, and ownership details during this process.
After successful validation, the system typically reactivates the code within 24-72 hours.
The benefits of active CAGE code status include eligibility for federal contracts, simplified vendor identification, and continued participation in government procurement opportunities.